Our Core Values

Our Team

  • We believe trust is the heart of teamwork. To earn trust, we create a safe environment where everyone has equal space to listen and express opinions respectfully. 

  • We believe working as a team is much more fun than working alone. When we work together, we can do more and with better quality: we can achieve amazing things! 

  • We have a growth mindset. Feedback is a gift, and we stay humble in knowing there’s always more to learn—education and knowledge are constants. 

  • We believe in being responsible and accountable for our actions.

  • We believe a team encourages and supports one another. We are all successful because we can stand tall and be proud of our work!

  • We believe in no drama! We do not sweep things under the rug or speak poorly of people behind people’s backs. We address issues, assume the best intentions, and lead with empathy.

  • We work in complete synchronicity - Front of House, Apprentice, Stylist - towards one goal: Excellence!

Our Guests

  • Guest experiences are a priority. Our guests feel the unity and love the moment they walk in. They can confidently know that they are safe and will be well taken care of.

  • We actively listen to what our guests tell us throughout the entire experience (booking to follow-up). We know putting our guests' needs first is vital to earning the trust and confidence of our clients. 

  • The highest honor of trust is when a guest can tell me they are unsatisfied, and we are given the opportunity to make it right.

  • We want our customers to feel like they are being treated like royalty at our salon. We care deeply about our customers. 

  • Creating a ”Personalized Experience” for each guest is the new customer service.

  • We believe beauty radiates from the inside out. But we can always help make our guests feel like they have the most beautiful hair!